Services
Included Property &
Guest Services
PRIORITY OWNER SUPPORT
PROPERTY INSPECTION SERVICE - 1 per month
BASIC ROUTINE MAINTENANCE
INSURANCE DOCUMENTATION & FILING
QUARTERLY BUSINESS REVIEW
REQUIRED STATE VACATION RENTAL LICENSE ($170 value)
CUSTOM WELCOME BOOK
GUEST EXPERIENCE APP
GUEST COMMUNICATIONS - Before, During & After Stays
24/7 GUEST CONTACT & CUSTOMER SERVICE DURING STAYS
MANAGEMENT OF GUEST ISSUES DURING GUEST STAYS
TRASH MANAGEMENT DURING GUEST STAYS
2 ADDITIONAL SERVICE HOURS
IN-PERSON GUEST CHECK-INS
IN-PERSON GUEST CHECK-OUTS
WELCOME GIFT BOX
DELUXE AMENITIES PACKAGE
Premium Level
Standard
Level
Base
Level
Included In Cleaning Service
QUALITY GUARANTEED CLEANING SERVICE - Labor & Supplies
IN-HOUSE LAUNDRY SERVICE FOR LINENS & TOWELS
INSURED & BONDED HOUSEKEEPERS
PRE-ARRIVAL INSPECTION BY SUPERVISOR
STANDARD AMENITIES PACKAGE
Optional Services - Additional Fee Apply
ELECTRONIC LOCK SERVICE
HANDYMAN SERVICES
PROPERTY INSPECTION SERVICE
WELCOME GIFT BOX
DELUXE AMENITIES PACKAGE
ADDITIONAL GUEST OR OWNER SERVICE HOURS
DEEP CLEANING SERVICE
LINEN SERVICE
COMFORTER CLEANING SERVICE
Service Notes
PROPERTY INSPECTION SERVICE
BASIC ROUTINE MAINTENANCE
Walk-thru inspection to check for functionality, maintenance issues & safety issues
Examples include repair minor leaks, change filters, replace batteries, change light bulbs, etc
QUARTERLY BUSINESS REVIEW
Pricing recommendations, guest comment review, property metrics, & property recommendations
ADDITIONAL SERVICE HOURS
Based upon monthly total. Services outlined do not apply towards the monthly count. One hour minimum per
service call
ELECTRONIC LOCK SERVICE
Includes electronic lock & access code change for
each booking
STANDARD AMENITIES PACKAGE
Includes starter supplies of toilet paper, bath soaps, dish soap, sponge, hand soap, dishwasher detergent, laundry detergent, paper towels & trash bags
DELUXE AMENITIES PACKAGE
Includes all standard amenities plus designer bathroom amenities kit in each bathroom.
DEEP CLEANING SERVICE
Recommended at least 2 x per year – Priced at 1.5 x the regular cleaning fee
LINEN SERVICE
Includes duvet covers, bed linens & pillowcases
COMFORTER CLEANING SERVICE
For comforters that cannot be cleaned in house